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Real Estate Fight Club

31
May 2021

Should Agents Wear Name Tags? -EP 88

On this episode of the Real Estate Fight Club podcast, hosts Jenn Murtland and Monica Weakley discuss the topic “Should realtors wear a name tag”? They both have some great points to think about such as  lead generating, professionalism, and confidence.                          

Episode Highlights: 

  • Monica is against wearing a name tag, and her main concern is professionalism.
  • After talking with other real-estate agents and hearing them out, Jenn has concluded that it is a good idea to wear a name tag. In-fact, she is going to order one.
  • Branded shirts are a great option that start conversations. Jenn and Monica agree that they will prefer to wear branded shirts rather than wear a name tag. 
  • As professionals, in a circle of high-level consultants, a name tag can seem out of place. 
  • Having a name tag may make realtors feel more comfortable talking to people they don’t know in a variety of settings.
  • In  a mode of lead generating, a name tag can be helpful to represent what you are doing and who you are.
  • Jenn thinks agents should wear name badges when they are lead generating, that it makes them relatable with people and it gives them the confidence to connect.
  • Who do we want to be as a group of realtors, and how do we want to be presented? 
  • Mark Schmidt, a realtor with ReMax in New Jersey, is the tiebreaker. He weighs in saying don’t be a secret agent - wear a name tag. You have to tell people that you sell real estate.

 

3 Key Points:

  1. Monica thinks wearing a tag reduces the professionalism; She looks at it as an overall group, it’s important to be presenting realtors not as one of the everyday service kind of industry and wants to be more in line with a high level of management.
  2. Jenn says wearing a name tag may add confidence in lead generating and opportunity to talk to prospects.
  3. Mark shares that everyone feels stupid wearing a name tag but if you get over it, it can open up conversations and could be very worthwhile. It may become second nature to people who talk with you.

 

*STOP yelling at your phone and yell at Jennand Monica instead! Join us EVERY Thursday at 12pm EST for Real Estate Fight Club in Clubhouse. If you have an iphone but don't have an invite yet, text Jennat 513-400-1691.*

 

Resources Mentioned:

 

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26
May 2021

WWYD: Fidelity to Your Real Estate Client- EP 15

This is a special series of The Real Estate Fight Club Podcast where we talk about situations that are potential ethics and professional standards violations. What Would You Do in these situations? All cases mentioned and the code of ethics can be found at www.JenniferMurtland.com/Vault 

Resources:

Thank You To Our Incredible Sponsor Partners.

Vulcan 7 (2 week trial for $49) - https://www.vulcan7.com/jennifermurtland/ 

24
May 2021

Should You Continue to Market a House After You Have a Contract? -EP 87

On this episode of the Real Estate Fight Club podcast, hosts Jenn Murtland and Monica Weakley discuss pending listings and the potential of other offers. How do you help clients navigate their offers and do you need to think about back-up plans?

 

Episode Highlights: 

  • In the United States, a listing goes to a pending status once an offer is accepted.
  • Jenn has heard that in Canada a listing does not go into a pending status until all contingencies are cleared. 
  • Monica and Jenn discuss the different levels of an accepted offer status in the United States. 
  • Most agents won’t show a house if it has any pending status in any part of the process. 
  • It is a smart practice to notify your sellers to keep accepting offers and staying open for showing past the pending contract. This way, you can avoid on-again-off-again listing situations.
  • In many states, many contracts allow for buyers to back out at several periods along the way in the contract and still get the earnest money back, which has the potential to hurt the seller. 
  • Monica and Jenn agree that contracts favor the buyers disproportionately. Jenn mentions that buyers also don’t want to spend a bunch of money if it’s not going to be right.
  • When we talk about hundreds of dollars of due diligence, Monica says it must be a leap of faith by both sides to make it work.
  • By making some changes in the contract, it  can be a lot more fair for sellers and enable them to set them up to win in case of failure.
  • Eric, the tiebreaker for this episode, affirms that a seller can accept an offer and keep the house in an active status, but it should be in writing.
  • The seller should be informed about all available options.
  • Eric stresses the importance of communicating things with the buyers and keeping all parties informed when showing already signed properties.
  • What if a seller keeps a property open post signing a contract and they receive a higher offer?

 

3 Key Points:

  1. Monica and Jenn discuss the addendums, workaround situations, and notices that one can give to a buyer. 
  2. There is a  stigma around properties that don’t get sold. How does it stay fair for both the buyer and the seller?
  3. Eric Barth joins the conversation to conclude the thoughts on time frames and how to best manage offers and properties in different situations.

Resources Mentioned:

19
May 2021

WWYD: Do You Have an Exclusive Relationship with Your Client?- EP 14

This is a special series of Realtor Fight Club Podcast where we talk about situations that are potential ethics and professional standards violations. What Would You Do in these situations? All cases mentioned and the code of ethics can be found at www.JenniferMurtland.com/Vault 

Resources 

17
May 2021

Should You Drive Your Clients To Showings? - EP 86

On this episode of the Real Estate Fight Club podcast, hosts Jenn Murtland and Monica Weakley duke it out over whether or not to ride in the car with clients to showings. They have strong opinions on this one! 

Episode Highlights: 

  • Since Monica is friendly and a relationship builder, Jenn jokes and guesses that Monica would choose to drive together with a potential buyer. 
  • Driving separately allows for both parties to have a breather, make a phone call, have a snack, load GPS, and just take a moment to regroup.
  • Most importantly, clients need space and time to discuss the details amongst themselves. 
  • Jenn is the agent who is terrible with directions, so she prefers to get in the car and ride with clients. 
  • Buyers have most often done their research, they know where the house is, a plethora of information about it, and even information about the sellers. Jenn feels like it would add no value for her to drive them. 
  • In today’s market, during the pandemic, do you meet them or catch a ride to the showing? 
  • Monica thinks that driving with clients is unprofessional, to which Jenn respectfully disagrees. 
  • Riding in a car together allows the clients to hash out questions they may have specifically for the realtor. 
  • Tiebreaker Gary Hagan, who is the owner of Hagan Real Estate at Cincinnati, weighs in with his experience and opinions.
  • In the old days, Gary used to drive everybody, and showing appointments in general were more formal than today, with realtors wearing suits. He also mentions that there were no cell phones then.
  • Gary discusses potential situations and whether or not to drive with clients; He thinks that in today’s market, it would be a luxury to drive people.

3 Key Points:

  1. Monica and Jenn share their experience and views on whether to drive with clients.
  2. Monica inquires, “What makes you think clients would want to get jammed in a car with the agents?”
  3. Tiebreaker Gary Hagan shares how the real-estate market has changed over the last 40 years.

 

*STOP yelling at your phone and yell at Jennand Monica instead! Join us EVERY Thursday at 12pm EST for Real Estate Fight Club in Clubhouse. If you have an iphone but don't have an invite yet, text Jenn at 513-400-1691.*

 

Resources Mentioned:

12
May 2021

WWYD: Do Your Clients Understand What They Are Signing? - EP 13

This is a special series of Realtor Fight Club Podcast where we talk about situations that are potential ethics and professional standards violations. What Would You Do in these situations? All cases mentioned and the code of ethics can be found at www.JenniferMurtland.com/Vault 

Resources 

10
May 2021

Can Another Agent Use Your Photos? - EP85

Hosts Jenn Murtland and Monica Weakley duke it out over the questions “What should you do if someone else uses your professional photos?” and “Should you borrow someone else’s photos?”. They discuss what constitutes violation and how to manage the overall use of photos and videos. 

 

Episode Highlights: 

  • Jenn says that it is a violation of rules if another agent uses her professional photos.
  • Jenn suggests calling an agent who has used the photos that you paid for, and addressing the situation.
  • Time is Monica’s currency, so instead of chasing agents who had used her professional photos, she would prefer to drop the case.
  • For Monica and Jenn, they don’t have any issue if someone is respectful and approaches them to ask if they can use their professional photos.
  • Jenn inquires, “What if the seller cancels their contract with you and then they use your professional photos to go ‘for sale by owner’?”
  • Monica admits to having borrowed HOA type pictures of the front or the pool, for example.
  • In terms of recycling things, Monica brings up inspection reports and whether or not you should share that.
  • The most important thing to remember is respecting the people who paid for the pictures and how everyone benefits from the situation.
  • Jenn suggests offering to pay an agent for their photos.
  • Laurie Sickles shares her viewpoints on agents using the professional photos that she had paid for. 
  • Laurie says she may feel inclined to report the act, but she prefers to stay calm and do nothing in order to build relations.

 

 3 Key Points:

  1. Jenn and Monica share their opinion about what they would do if someone used their professional photos. Taking all of someone’s photo is a violation and there is a right way to handle the sharing of photos for a listing.
  2. Monica shares, “I would not call the other agent whose listing got canceled or expired before you got the new listing under an exclusive right to sell.”
  3. Tiebreaker Laurie Sickles, who has videography experience,  is asked to share her view on “What would you do if another agent uses the professional photo that you paid for?”

 

 *STOP yelling at your phone and yell at Jennand Monica instead! Join us EVERY Thursday at 12pm EST for Real Estate Fight Club in Clubhouse. If you have an iphone but don't have an invite yet, text Jennat 513-400-1691.*

 

Resources Mentioned:

5
May 2021

WWYD: Can You Share Other Agent’s Listings On Your Website? - EP 12

This is a special series of Real Estate Fight Club Podcast where we talk about situations that are potential ethics and professional standards violations. What Would You Do in these situations? All cases mentioned and the code of ethics can be found at www.JenniferMurtland.com/Vault 

Resources 

3
May 2021

Does it Matter What You Wear to an Appointment? -EP84

On this episode of the Real Estate Fight Club podcast, hosts Jenn Murtland and Monica Weakley discuss the topic - “Does it matter what you wear to an appointment? They give the audience things to think about in their own business. Towards the end of the episode, tie-breaker Danny Baron, from KW Real-Estate, joins in to express his views on the topic.

 

Episode Highlights: 

  • Monica says that when you wear something to an appointment, what matters is that you're authentically you.
  • She says to think about how to show up in a way that presents you as a professional.
  • If Monica is showing up for a listing consultation or meeting a buyer for the first time, she is especially going to make sure to show up in a way that conveys that she is taking the meeting seriously.
  • Jenn says everyone has a range of authenticity which can be yoga pants and a ball cap- to- a nice pant suit.
  • Monica brings up that hair and make-up are also indicators of whether or not you took time to get ready for the meeting.
  • Monica asks Jenn to discuss why she thinks what one wears out in the field should be different from interviewing for the job.
  • Monica inquires if one should present themselves differently to the seller that is unrepresented?
  • The problem comes when you get outside of the range of acceptable whether it be too casual or too formal.
  • According to Jenn, clients don’t really care about what you wear, they care that you know how to do your job.
  • Jenn and Monica both agree that in general, it’s a more casual society than what it used to be and simplicity goes a long way. 
  • It’s about showing up knowledgeable, ready, and having a plan.
  • Jenn introduces tie-breaker Danny Baron who says it matters because of his desire to be genuine with the people that he is working with. 
  • Danny answers, “To me... to be genuine to who I am, I need to be able to wear what's going to be appropriate situationally.”

 

3 Key Points:

  1. Monica points out that there is a level of respect as a professional that you want to convey when you show up to an appointment, especially when you’re meeting clients for the first time. 
  2. Jenn says that it is less about what you're wearing and more about how you're presenting yourself. It’s not about your clothes but about your comfort.
  3. Jenn suggests if your conversion ratio is not good then maybe take a look at that and see if there's any place you are being authentic, specifically what you are wearing, driving, etc.

 

*STOP yelling at your phone and yell at Jenn and Monica instead! Join us EVERY Thursday at 12pm EST for Real Estate Fight Club in Clubhouse. If you have an iphone but don't have an invite yet, text Jennat 513-400-1691.*

 

Resources Mentioned:

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